Health & Safety Policy — Commercial Waste Muswell Hill

This Health and Safety Policy describes the commitment of our commercial waste operations to maintain safe working conditions across all commercial rubbish and waste collection activities. The policy applies to every employee, contractor and subcontractor involved in our commercial waste services Muswell Hill operations and is designed to meet statutory obligations while promoting best practice in waste handling, transport and disposal.

We commit to proactive risk management through regular risk assessments, job-specific method statements and the allocation of appropriate resources. Managers and supervisors will ensure that safe systems of work are developed, implemented and monitored for all tasks including commercial rubbish collection, transfer station operations and scheduled waste removal from commercial premises.

Responsibilities and Accountabilities

It is the responsibility of senior management to set safety objectives, provide leadership and ensure compliance with environmental and health & safety legislation relevant to rubbish company service area activities. Supervisors are accountable for the safe delivery of daily operations and for ensuring crews are briefed on hazards, including manual handling, sharps, hazardous waste and vehicle-related risks.

Employee Duties

All employees have a duty to take reasonable care for their own safety and that of others and to cooperate with safety measures. Staff must wear PPE as specified, follow safe handling procedures, report defects in plant or equipment immediately, and participate in safety briefings and training relevant to commercial waste collection in Muswell Hill.

Training will cover:

• safe lifting and handling of bulky waste
• identification and segregation of hazardous substances
• operation of lifting gear and vehicle loading protocols

This training ensures that our crews are competent to perform tasks associated with commercial waste collection and disposal in a way that reduces incidents and occupational illness.

Site Safety and Vehicle Operations Safety at customer sites, depots and on public highways is fundamental. Vehicles used for commercial rubbish collection shall be maintained to the highest standard, subject to pre-shift checks and routine servicing. Drivers must adhere to traffic regulations, use secure load procedures and apply safe reversing practices, including spotter use where required.

Manual handling controls include mechanical aids, team lifts and scheduling to avoid excessive stacking or repetitive strain. Where waste is compacted or stored in bins, crews must follow documented procedures to mitigate crush injuries and avoid exposure to biological or chemical hazards. The policy emphasises safe segregation to prevent cross-contamination and to comply with waste classification for recycling, non-hazardous and hazardous streams.

Hazardous Waste Management When encountering hazardous materials or unknown substances, crews must stop work, isolate the area where possible and follow incident notification protocols. Only authorised personnel may handle or move hazardous loads following the company's hazardous waste procedure, ensuring correct containment, labelling and transfer documentation to licensed facilities.

Incident Reporting and Investigation All incidents, near misses and dangerous occurrences must be reported without delay. Investigations will determine root causes and corrective actions. Records of incidents, risk assessments and corrective measures are maintained and reviewed to ensure continuous improvement in health and safety performance across the rubbish company service area.

Monitoring and Performance Regular audits, driver route inspections and site safety checks will be conducted to verify compliance with this policy. Key performance indicators include incident frequency rates, completion of training programmes and the timeliness of safety corrective actions. Management review meetings will assess performance and set improvement targets for commercial waste services.

Contractors and Subcontractors All contractors engaged in our operations must meet the same safety standards and provide evidence of competency, insurance and safe working procedures. Before starting work, contractors will be briefed on site-specific hazards and required to sign-in to the company’s management system to ensure alignment with our health and safety expectations.

Review and Continuous Improvement This policy is reviewed at least annually or when significant changes occur in legislation, operations or after major incidents. The company commits to continual improvement, integrating lessons learned from audits, incident investigations and stakeholder feedback into the commercial waste management processes to enhance safety across the service area.